Privacy Policy
Yourflow Nexus - Stock Market Education Platform
Introduction and Overview
At Yourflow Nexus, we understand that your personal information is valuable. This privacy policy explains how we collect, use, and protect your data when you visit our website at yourflownexus.vip or engage with our stock market education services.
We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining the highest standards of data protection for all our users.
This policy applies to all information collected through our website, educational programs, email communications, and any other digital touchpoints where you interact with Yourflow Nexus.
Information We Collect
We collect different types of information to provide you with quality stock market education and improve your learning experience.
| Information Type | Examples | Collection Method |
|---|---|---|
| Contact Information | Name, email address, phone number, mailing address | Registration forms, contact inquiries |
| Educational Data | Learning progress, course completions, quiz results | Platform interactions, assessments |
| Technical Information | IP address, browser type, device information | Automatic collection via cookies |
| Communication Records | Email exchanges, support tickets, feedback | Direct communication with our team |
We only collect information that's necessary for providing our educational services or that you voluntarily provide to us. We never collect sensitive financial information like bank account details or investment passwords.
How We Use Your Information
We never use your personal information for automated decision-making that could significantly impact you. All our communications are designed to support your financial education journey, not to make investment decisions on your behalf.
Information Sharing and Disclosure
We take a very conservative approach to sharing your information. Here's exactly when and how we might share your data:
Service Providers: We work with trusted third-party companies that help us deliver our services, such as email marketing platforms, web hosting services, and educational technology providers. These companies are contractually bound to protect your information.
Legal Requirements: We may disclose information if required by Canadian law, court order, or government regulation. This includes compliance with tax reporting requirements or responding to valid legal requests.
Business Transfers: In the unlikely event that Yourflow Nexus is acquired or merged with another company, your information may be transferred as part of that transaction, but only with equivalent privacy protections.
We do not sell, rent, or trade your personal information to marketers, data brokers, or other third parties for their commercial purposes.
Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information:
Access Your Data
Request a copy of all personal information we have about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate personal information in your account or our records.
Delete Your Data
Request deletion of your personal information, subject to certain legal and business requirements.
Withdraw Consent
Opt out of marketing communications or withdraw consent for certain data processing activities.
To exercise any of these rights, simply email us at [email protected] with your request. We'll respond within 30 days and verify your identity before processing any requests.
Data Security and Protection
We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Our security measures include encrypted data transmission (SSL certificates), secure server environments, regular security audits, and restricted access to personal information on a need-to-know basis among our staff.
We also maintain regular backups of our systems and have incident response procedures in place. If a security breach ever occurs that could affect your personal information, we'll notify you and relevant authorities within the timeframes required by Canadian law.
Remember that no method of internet transmission is 100% secure. While we strive to protect your information, you also play a role in security by using strong passwords and keeping your login credentials confidential.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Specifically, we keep:
When we delete your information, we do so securely and completely from our active systems. Some information may remain in backup systems for a limited time but will not be accessible for regular business operations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized educational content.
We use essential cookies that are necessary for website functionality, such as remembering your login status and course progress. We also use analytics cookies to understand how visitors use our site, which helps us improve our educational resources.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features or prevent you from accessing parts of your learning dashboard.
We don't use cookies for advertising purposes or share cookie data with advertising networks. Our focus is solely on providing you with quality financial education.
International Data Transfers
While Yourflow Nexus is based in Canada, some of our service providers may be located in other countries, including the United States.
When we transfer your information outside Canada, we ensure that appropriate safeguards are in place, such as contractual protections that meet Canadian privacy standards. We only work with providers who demonstrate adequate data protection practices.
You have the right to request information about any international transfers of your data and the safeguards we use to protect it during such transfers.
Children's Privacy
Our educational services are designed for adults who want to learn about stock market investing. We do not knowingly collect personal information from children under 16 years of age.
If we discover that we have collected information from a child under 16, we will delete that information immediately. If you believe we may have collected information from a child, please contact us right away.
Parents or guardians who want to enroll their teenage children in our programs should contact us directly to discuss appropriate safeguards and consent procedures.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Continued use of our services after policy updates constitutes acceptance of the revised terms, unless the changes require explicit consent under applicable law.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Email: [email protected]
Phone: +1 418 335 3669
Mail: 20 Fieldcrest Dr, Quispamsis, NB E2G 0E5, Canada
Our privacy officer typically responds to inquiries within 2-3 business days. For urgent privacy concerns, please call us directly during business hours.